Hello Muriel,
I hope you are well and that you too, after organizing a great vacation for others, will be able to benefit from it!
First of all, a big thank you for your assistance and the organization of our somewhat "last minute" trip. I wouldn't have thought I would manage to have the desired accommodations in the desired locations.
Regarding the reception at the airport, perfect. I think it was Michael (or Mikael)... patient, kind, detailed information and lots (a little too much?) of papers!

Although this is our 3rd stay, we bring back wonderful memories and do not rule out returning one day. 
Have a good day, good luck and thank you again!

Laurence, Mai 2024 (translated from French)